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Terms & Conditions

Terms and Conditions

These Terms and Conditions ("Agreement") are entered into by and between Crown Casino Blackjack (hereinafter referred to as "we", "us", or "our"), a platform offering blackjack games, and you (the "User" or "you").

By accessing and using the Platform, you acknowledge that you have read, understand, and agree to be bound by these Terms and Conditions.

Acceptance of the Terms

These Terms and Conditions govern your access and use of the Platform. By creating an account, depositing funds, participating in games, claiming bonuses, or otherwise using the Platform, you indicate your acceptance of these Terms and Conditions.

Eligibility Requirements

You must be at least 18 years old (or the age specified by local laws and regulations) to access and use the Platform. You are responsible for ensuring that you comply with all applicable laws and regulations in your jurisdiction regarding online gaming.

Minimum Age Requirements

The minimum age requirement to play blackjack on our platform is 18 years old. If we discover that a user has provided false or misleading information, their account may be terminated.

Geographic Restrictions

Our Platform is intended for users from specific countries only. We reserve the right to restrict access based on your location and applicable laws. For more information about restricted countries, please see Section 12.5 below.

Account Registration Rules

When creating an account with us:

  1. You must provide accurate, complete, and up-to-date information.
  2. Each user is entitled to only one (1) active account at any given time.
  3. We reserve the right to request additional documentation or verification from you as part of our Know Your Customer (KYC) procedures.

Identity Verification and KYC

We may ask for identification documents, proof of address, and other information to verify your identity and comply with regulatory requirements. You agree to provide us with accurate and complete information required for these purposes.

Account Accuracy Obligations

You must keep your account details up-to-date and ensure that they are accurate at all times. Failure to do so may result in restrictions or closure of your account.

Account Security Responsibilities

  1. You are responsible for maintaining the confidentiality and security of your login credentials.
  2. We recommend using strong, unique passwords and enabling two-factor authentication (2FA) whenever possible.
  3. Do not share your account details with any third party unless explicitly stated otherwise in these Terms and Conditions.

Restricted Behaviour and Prohibited Activities

We reserve the right to terminate or restrict your access if we detect any of the following:

  1. Collusion, manipulation, or tampering with game results.
  2. Multi-accounting (creating multiple accounts for personal gain).
  3. Fraudulent behavior, including but not limited to money laundering, terrorism financing, or other illicit activities.

Bonus and Promotion Rules

Our bonus offers are subject to change without notice. Bonus amounts, wagering requirements, and any other conditions will be stated at the time of promotion.

  • We reserve the right to cancel or modify promotions if there is evidence of abuse.
  • Your account may be closed if you engage in excessive depositing, playing, or claiming bonuses with no intention of making a profit.

Wagering and Gameplay Conditions

Our games are designed for entertainment purposes only. You acknowledge that online gaming involves risks, including but not limited to:

  1. Loss of funds.
  2. Time commitment required for gameplay.
  • We reserve the right to modify game rules or features at any time without notice.
  • In the event of a technical issue or game interruption, we may void bets and transactions up to our sole discretion.

Responsible Gaming Expectations

We are committed to providing a safe gaming environment. You agree to:

  1. Set personal limits for your deposits and playing activity.
  2. Recognize when you need assistance with gambling-related issues (such as problem gambling or addiction).
  3. Take regular breaks from gameplay.

Self-Exclusion and Account Restrictions

If we believe that you are engaging in excessive gaming habits, you may be eligible to take a self-exclusion period. During this time:

  1. Your account will be closed.
  2. We reserve the right to restrict access until further notice.

You can contact our support team at any time for assistance or to request voluntary closure of your account.

Game Fairness and RNG Systems

We use reputable third-party software providers to ensure that all games on our platform are fair and random (RNG). You acknowledge that:

  1. Results cannot be predicted with absolute certainty.
  2. Each game round is an independent event, unaffected by previous outcomes.

Technical Interruptions or Voided Gameplay

In the unlikely event of a technical issue or game interruption, we reserve the right to void bets, transactions, and any associated winnings up to our sole discretion.

Suspension or Closure of Accounts

We may suspend or close your account due to:

  1. Inactivity.
  2. Non-compliance with these Terms and Conditions.
  3. Detection of restricted behavior or prohibited activities.

If we decide to terminate this Agreement at any time, you will be notified via email with instructions on how to retrieve any remaining funds.

Intellectual Property and Platform Ownership

Our platform is a proprietary work protected by applicable copyright laws. You agree not to reproduce, transmit, distribute, display, adapt, or modify the content of our website without prior written permission from us.

Limitation of Liability

In no event shall we be liable for any indirect, consequential, special, incidental, or punitive damages arising out of your use of the platform or resulting from:

  1. System failures.
  2. Intermittent service disruptions.
  3. Failure to prevent access by third parties.

Modification of Terms

We reserve the right to modify these Terms and Conditions at our sole discretion without notice. Your continued use of the Platform will constitute acceptance of any changes made.

Contact or Support Guidance

If you need assistance with your account, experience difficulties while playing games, or have questions about these Terms and Conditions:

  1. Contact our 24/7 support team via live chat or email.
  2. Consult online resources provided by us for self-help guidance.

We are committed to providing the highest level of customer service possible.

Applicable Licensing or Regulatory Oversight

Our Platform operates under applicable laws, regulations, and licensing conditions issued by responsible authorities. By accessing our website, you acknowledge that:

  1. We comply with all relevant legislation in your jurisdiction.
  2. You agree not to engage in any activity prohibited by law.